Customer care

If you are a returning customer, please sign in using your email and password.
If you are a new user, please register by clicking on "Create a new account" below.

Telephone

If you have any further queries regarding your online purchase, like questions about your order status, your order shipment, your refund, please contact us through our contact form or by phone - See our Customer Service phone number listed below.

OUR CUSTOMER SERVICE LINES

+ 39 02 40708063

+ 44 20 34111840

0800 181 1823

+ 34 93 1846804

+ 1 510 8947831

+ 33 9 7517 0804

+ 353 1 5262904

+ 973 1 6199257

+ 46 8 52500240

+ 43 1 2297270

+ 41 43 5016675

+ 55 21 35219185

+ 31 20 8004967

We will answer your questions Monday to Friday from 8am to 5pm GMT (London).

Our online shop is open for business 24 hours a day, 7 days a week, 365 days a year.

Please note that Customer Service is closed on the following days:

19 Mar 2012
9 Apr 2012
7 May 2012
4 Jun 2012
6 Aug 2012
29 Oct 2012
25 Dec 2012
26 Dec 2012
1 Jan 2013

Real time in London: 3:58 AM

Only in case you would like to receive any further information related to Lofu's range of products, please contact directly Lofu +39 0734899500